C. William Pollard, Chairman of Fairwyn Investment Company and bestselling author once said “Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit”.
A 2015 study from Hubspot discovered that unsuccessful sales teams are 2 times more likely to be using Excel, Outlook, or physical files to store leads and customer data. Being able to provide a full 360 view of the customer increases the likelihood that you shorten your lead to revenue cycle time and increase the productivity of the sales team. Microsoft Dynamics 365 was designed to enable greater productivity, stronger insights, and grow with constantly changing business needs.
Microsoft Dynamics 365 unifies customer relationship management (CRM), accounting, enterprise resource planning (ERP), and many more capabilities into one cloud enabled product offering. Within Dynamics 365, you can find applications for sales, customer service, field service, operations, financials, marketing, and project service automation. This approach allows the customer to purchase only the applications needed by the team.
Empowering staff with the tools needed to better engage potential customers should be a no-brainer, right?
Seamless integration with Office 365 improves productivity by connecting the user to all the data while being able to access it remotely through mobile or web. Stronger insights were achieved through native intelligence tools built directly into Dynamics 365. Combining the predictive analytics of Cortana Intelligence with the big data collect in PowerBI, comprehensive decision making data is always available. As your business grows, Dynamics 365 will as well. With Microsoft Flow and Microsoft AppSource, users can automate workflows across applications and utilize SaaS applications made available.
If you’re interested in learning more about Microsoft Dynamics 365, please join us Tuesday February 28th, at 11:30am for our Dynamics 365 Overview Webinar.