Best Practices & Strategies to Effectively Manage your Business Landscape With Sprinklr

To maintain your landscape, you read the cues provided by the environment.  Do you need to pull out the mower, the rake… the sprinkler?  Similarly, the messages that will impact your business landscape also readily available.  They provide you the information that allows you to take the necessary steps to turn challenges to opportunities.  The landscape of your business is now greatly affected by the power of social media.  Social media has created an environment where consumers can spread the news of an experience to a greater audience than ever before. 

The basic business principles still apply.  You are more likely to hear of a poor customer experience over a positive experience.  A dissatisfied customer shares their experience far more frequently than a satisfied customer.  However, when you factor in social media, the reach of one experience increases from the traditional 20 people to an astounding number.  How your company reacts can help not only maintain the landscape of your business but improve it. 

In today’s culture, customers are more likely to reach out via the internet to express their admiration or perhaps frustration with an experience.  The ability to deliver more human and intuitive experiences, at every touchpoint, for every customer, is the single most strategic investment for the modern enterprise. The way you respond, or neglect to respond, makes all the difference.  Can your business landscape afford to ignore these cues? 

Keeping up with your customers and their experiences can be worth its weight in gold.  What are you doing to keep your business aware of the cues that social media provides you?  What tools are available to effectively manage the landscape?  Now is the time to consider Sprinklr.  Sprinklr is a tool that helps you manage the environment created by social media.  Bring your customer service to the modern age where you can effectively manage your business landscape.    

Check out how companies like; Philips, NASA, Santander and Nasdaq are experiencing game changing business results with Sprinklr.

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Dynamics CRM & LinkedIn – (3) Reasons Why Pairing Microsoft Dynamics CRM & LinkedIn Creates the Most Impactful Technology for Modern Sales

As many know, LinkedIn has proven to play an integral role in the lives of anyone in sales or sales leadership.   If you are fortunate enough to subscribe to LinkedIn Sales Navigator, you will agree that this is one of the best assets available to anyone in sales today. LinkedIn Sales Navigator employs the power of LinkedIn's abundant network to help sales professionals in a unique and brilliant way.  Modern sales professionals use Sales Navigator to find and build relationships with prospects and customers through social selling.

Social selling with Sales Navigator allows you the enhanced capabilities to find the right people, stay informed, and build meaningful relationships.  Lead Builder within Sales Navigator uses advanced searching capabilities that allow you to find and focus on the right prospects.  Monitoring the activity on a target company or specific lead is automated through Insights.  You are also able to keep informed about who has viewed your profile.  Lastly, you can leverage connections between people at your company and the target company with TeamLink and connect directly to customers and prospects through InMail. 

Each of these tools provides unprecedented opportunity for leveraging social technology to build a strong pipeline.

At this point, you are likely aware that Microsoft purchased LinkedIn.  Perhaps you have considered the possibilities of how LinkedIn technology brought into Microsoft’s own CRM platform may impact the effectiveness of your sales team.  Microsoft has built LinkedIn functionality directly into their own CRM solution creating what we believe, and Forrester agrees that this is, by far, the most important tool in a salesperson’s bag.

Finally, consider the economics of the marriage of LinkedIn and Microsoft Dynamics CRM.  LinkedIn Sales Navigator on its own was $100/user/month.  Microsoft Dynamics, is roughly $95/user/month.  NOW Microsoft has released a special offer that allows organizations to get both Sales Navigator and CRM for $135/user/month.  This is an incredible opportunity to put the power of this combination in your corner.

If you have not had an opportunity to see this solution in action, please contact us to schedule an appointment with one of our consultants. http://www.atriocrm.com/contact-us/

Also, make sure to register for our next training session where you will learn best practices we have identified for using LinkedIn Sales Navigator in conjunction with Dynamics 365 for sales:   http://www.atriocrm.com/event/linkedin-microsoft-dynamics

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