Michigan's Leading CRM Consulting Company, Atrio
Experienced Microsoft Dynamics CRM specialists, with over 20 years of experience and 500+ CRM implementations. At Atrio, we have captured the wants and needs of our clients and turned these requirements into CRM add-on products and services, to make business more efficient for you.
We are experts in using technology to improve sales, marketing & service.
Microsoft Dynamics CRM is at the core of our business. It all starts with the wants and needs of sales, marketing or service. We then surround that with applicable technologies that increase productivity and enhance the overall user experience making CRM a critical asset to improving sales, marketing or service.
can You relate?
Chief Marketing Officer:
According to McKinsey & Co.'s Chief Marketing Officer "few senior executive roles will be subject to as much change over the next few years as that of the chief marketing officer." With the constant introduction of new sales & marketing channels, ever-changing buying patterns and an ever-evolving workforce CMO's have many challenges on their plate. In our experience we can relate to these challenges and provide a sounding board to help develop a technology strategy for solving some of these challenges.
Chief Sales Officer:
Welcome to the world of rolling and weighted forecasts, win rates, pipeline, sales process, disappearing sales reps and the like. You manage eagles, you manage journeymen. You have hero's and zero's. You wonder where the business will come from this month? You wonder why marketing isn't getting your sales people the leads they need to exceed quota.
VP of Customer Service:
What are my customers saying about us? Are we providing the right level of service? Are we helping or hurting? Why does it take so long to resolve an issue. Why can't we consolidate how many applications we use to provide better service. Are we a contact center or an engagement center? How can we create more loyal customers while reducing the cost to service a customer? Have a field service group? How are you leveraging this group to drive a more profitable and loyal customer base?
Chief Information Officer: Not another high-priority request from sales! Ugh. We have too many niche, one-off systems already. I need to reduce complexity. I need to consolidate technology. I need to create a better experience for my users. I want to reduce the time it takes to deliver new capability to my key business stakeholders. I want to help them embrace cloud but do it with governance and security in mind. I want to be strategic and I need a partner. I can trust where we align with common goals.
What is Microsoft Dynamics CRM? In a nutshell.
We work hard to establish credibility with our clients and Microsoft. The Gold CRM Competency is the highest achievement you can have with Microsoft. This demonstrates our focus and experience with Dynamics CRM.